COVID-19 Re-opening Protocols
Guidelines to protect you and our staff during this time are as follows:
All visitors to Borel Eye Doctors will be BY APPOINTMENT ONLY. This includes, but is not limited to: those in need of frame repairs, those needing to get new glasses and those needing to purchase or pick-up contact lenses, glasses or supplies.
To abide by social distancing recommendations, we stationed our waiting room and retail and office spaces to reduce capacity. Furniture placement accommodates the 6-foot apart rules.
Patients please come alone, unless there be a need for: a singular guardian or caregiver for elderly person or a minor child, assistance for a medical reason or assistance in translating with the doctor due to a language barrier
For all patients new to our office, we may conduct your health histories and individual insurance information by phone a day or two prior to your visit.
We may be asking patients to remain in their cars until their appointment times to reduce the number of patients in waiting areas.
We will take precautions to pre-screen patients, prior to entering our office, and will reschedule any patient who does not meet these guidelines. They are as follows:
Anyone visibly not well will be sent home; staff and patients alike.
Temperature screening is available for staff and patients
Patients will need to wear a protective covering over their nose and mouth
Patients will be advised to use hand sanitizer or wash their hands upon arrival.
Tissues and sanitizer will be available at multiple locations in the office.
Our staff and doctors will be wearing masks at all times and protective face shields are provided for your safety. We also have plenty of disposable gloves and hand sanitizer.
Our front desk staff will have a safety window at check-in.
Our opticians will have a safety window for frame selects at the dispensing table to separate you from the patient while discussing frame and lens options.
We clean every exam room both before and after every patient. This includes, but is not limited to: chair arms, doorknobs, tabletops, countertops, handles, sinks, faucets.
We clean all testing and examination equipment before and after each patient, using proper sanitization protocols.
Waiting areas will be cleaned multiple times throughout the day.
We follow nationally recommended best practices to keep our office area clean and safe.
Doctors have breath shields on both the phoropter and slit lamp, while also wearing a mask and face shield during the exam. Doctors also use an iCare tonometer with sterile single-use tips, disposed of immediately after use.
Patients will not be allowed to shop the frame boards freely.
Opticians will keep all frames chosen by the patient on a tray. After the frame select is complete, we take the used frames to the back room and place in soaking soapy water for cleaning and sanitizing.
*** Thank you for your patience and understanding- Dr. Marcie Arnesty: Owner